Data-driven Operation and Supervision

Digital tools and collection of new data to support workflows in the city


The development of operational and supervisory tasks is at the heart of Copenhagen Municipality. Many of the important maintenance tasks are now performed manually, requiring many working-hours and thus large budgets. Detailed knowledge of procedures and practical execution of service tasks is crucial for rethinking the way services are performed. We work with the departments to identify the potential of the operation, with the aim of providing better and more focussed services to city residents.

For example, we work with:

• Finding new and more effective ways of catching rats above ground

• Finding new solutions for improving the supervision of roads and signage